Customer Reviews

Now in business for over 22 years, Direct Drain Services offer clients a wealth of expertise and experience in all aspects of drain unblocking, cleaning, repairs and maintenance. Over the years we have built a great reputation and solid client base because of the high standards of service we uphold, that is why we are highly recommended drain specialists. You can read reviews from a few of our clients below.

As always, we are committed to maintaining the highest standards, so we welcome feedback from all of our clients to help us maintain and improve the services we offer. Please visit the Customer Feedback page to provide your feedback and comments.

Monou

Direct drains came to our rescue and solved a drain blockage problem that we could just not fathom out. From the moment of calling the Direct Drains office the staff were extremely helpful and was able to have an engineer on site within 2 hours. The engineer that attend site was fantastic…. he was knowledgeable and understood straight away the sensitivity of the area (main kitchen) in which the blockage had occurred.

It’s such a breath of fresh air these days to have a company respond so quickly and efficiently to a problem that can cause major disruption to the college and an engineer who my onsite maintenance team could work with. The cost of the works was excellent value for money.

Direct Drains have been added to our preferred supplier list to cover any further drainage problems.

Thank you Direct Drains.

Marriott Hotels

The management of the company keep in contact with the hotel and we have built up trust with them, the response times are excellent and the standard of work cannot be faulted. I have no hesitation in recommending Direct Drains for their competence and can-do attitude.

Tony O’Connor, Director of Engineering, Marriott Regents Park
Ralph Lauren

As always it’s good to know that we’ve got a great drainage company working for us.

Grant Smith, Maintenance Manager, Ralph Lauren

Direct Drain Services are exactly what you expect from a professional and efficient company. They understand our needs and expectations and achieve this every time. Highly recommended and without doubt a true pleasure to do business with.

Pani Charalambous, Building Services Manager, Accuro Facilities, QE2 Hospital, Welwyn Garden City
Proma Group Ltd

Tried these guys out for the first time 2 years ago and we have never used anyone else since.

They always do exactly as they quote and never hit you with unexpected additional cost like some firms do. The service is very professional and reliable, therefore I would highly recommend them.

Tim Curtis, Project Manager, Proma Group Ltd
Winkworth

I cannot recommend DDS enough, I manage over 180 properties and have found that their services have been invaluable. Very efficient and professional & customer service is brilliant.

Angela Pappin-Cole MARLA. Senior Property Manager, Winkworth Ealing & Acton Office
Taylor Wimpey Central London

DDS were brought in on a problem scheme and have played a major role in turning the job around. I would not hesitate in using them in the future.

Joe Mariani, Quantity Surveyor, Taylor Wimpey Central London
Brew Dog Bars

DDS have done various work for us at different locations, from reactive call-outs, drain cleaning and maintenance, to repair and refurbishment works. Their professionalism comes through especially in the detail and quality of their reporting, and gives additional peace of mind when instructing drainage work.

Will Brown, Property and Maintenance, Brewdog Bars
Drain cleaning and repairs for restaurants

I would have no hesitation recommending Direct Drain Services, they have added a different dimension to how we achieve long term fixes to problems.

Malcolm Merry, Head of Facilities Services, Pizza Hut
Hurford Salvi Carr

Thanks for persevering  – you are brilliant!

M. Butler, Property Manager, Hurford Salvi Carr